Definitely the nicer theatre in SCV, though the prices are too darn high! IMAX is up to snuff. Seats make be a little old. I'd love if they get on board with allowing reserved seats too. My two cents, but overall a nice theatre with cool neon lit lobby, in a real nice area.
My husband and I had taken our kids to a late showing that let out at 9:45pm. During the movie my youngest son began to fuss and my husband was told "if you can't keep him quiet you have to leave" there were no complaints from any of the other families in fact the teens behind us were talking louder than my son could fuss. This is not the 1950s we are not the silent generation where children are meant to be seen not heard.
I have been going to this theatre for a little over a year now, the theatre is clean, the building is well designed, the staff has always been friendly and the layout is fantastic. But I find the theatre extremely understaffed. This really shows at the concession stand where most of the time you will see one person taking the orders and one person making food. It usually takes around 10 minutes just to get an order of cheese sticks ready. I would suggest arriving at the theatre around 30 minutes if you plan on ordering concessions. If you don't want to wait for theatre food, there is other great places to grab food. If you don't mind the wait for food, this theatre is fantastic.
Loyal customer for years great place my kids love it my oldest 17 year old now a marine ask me several times if we still watch movies at this his favorite place don't remember when my boy grew up on me
Today my wife and I went to the theater to watch transformers. Fifteen to twenty minutes ina guy (Luis Mendez) asks us to step out of the theater... we thought maybe there was some mix up with our tickets or something. But he goes in a spill on how he needs us to delete all of our video content on our phones? I was shocked to think of what we were being accused of. So I took out my phone and unlocked it, showed him all my most recent pics and videos as did my wife. Still he persisted to go down the line of how he watched from up top for over six minutes while we were filming. I even gave him our phones and then to another employee who had experience with iPhones... not enough! My wife was furious and although I don't believe it had anything to do with ethnicity I do feel that there's an extent to need to be right. He was wrong and we were wrongfully taken from the theaters and time wasted. We have been coming to this theater for ten years and always have great times and experiences, especially with our children but I am giving this a one star review because of the situation and how unnecessarily far it went.
Edwards Valencia 12 Imax is a US Movie Theater based in Santa Clarita, California. Edwards Valencia 12 Imax is located at 24435 Town Center Dr, Santa Clarita, CA 91355, USA.
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